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Customer Service & Experience USA 2020

Customer Service & Experience USA 2020

We are nearing the age of effortless resolution. Whilst customer expectations continue to rise, advances in automation are unlocking the path for customer service leaders to deliver a seamless, personalised and at times predictive omnichannel experience. Whilst there are going to be challenges over coming legacy systems and assumptions, an unprecedented opportunity lies before us.

Details

Start Date:Tuesday, 17th November 2020
End Date:Wednesday, 18th November 2020
Website:https://events.incite-group.com/customerservice/
Twitter:@Incite_Group

Venue

Online