Susan Harmsworth MBE, CEO, ESPA International - pt 1

ESPA International (UK) has a heritage stretching over 45 years and a strong global presence. The founder Susan Harmsworth MBE, CEO, ESPA International provides an overview of what is one of the original spa companies and how spas have evolved in that time. . Talking to Phil Blizzard she expresses her concerns on the use of the term ‘wellness’.