bmi regional is partnering with Virgin Trains to add a train travel booking facility to its website, making it easier for customers to travel beyond Birmingham International. The news comes as the carrier reveals plans to establish a new base at Birmingham with services to Graz, Gothenburg and Nuremberg.
Members of the RMT trade union working on Virgin Trains East Coast have begun a 24-hour strike. The action is the latest in a long-running dispute over jobs. The union said about 1,800 members, including train crew and some drivers, were taking part in the industrial action.
Hundreds of heads were turned this morning at King’s Cross Station as Virgin Trains unveiled its two Christmas trains sporting striking blue liveries in place of the famous Virgin red. A Pendolino transformed into a Penguilino and a Class 91 made over as Claus 91 appeared side by side for the first time at London’s iconic station.
Virgin Trains has announced a £21 million train refurbishment programme for its fleet of 45 trains on its east coast route. This investment will mean that the company will have committed more than £40 million to improving its train fleet since it launched its east coast franchise in March, as part of its plans to invest £140 million over eight years.
Virgin Trains has unveiled its new look for its staff working on its east coast route. The new red hot uniform features fresh micro checked shirts and blouses, bright and bold red ties and scarves, plus waistcoats and jumpers – helping both staff and customers to connect with the Virgin brand.
Virgin Trains has launched tickets for its newest destination – Sunderland. The city will benefit from a new direct return service to London from December 14th 2015. Virgin will also today start selling tickets for a new return service from Stirling to London King’s Cross.
As Virgin Trains East Coast soon approaches the 100th day of business, the long distance rail operator has revealed that it will offer a range of new initiatives. These include increased flexibility for business travellers, an improved service and more personalised travel experience over the next eight years.
AVA Lights – the North West-based LED lighting specialists – has secured a contract to supply energy-efficient lighting to Virgin train stations across the country.
Virgin Trains’ First Class lounge at London Euston station is to get its swagger back in March 2014 after seven weeks of refurbishments, starting on 31 January 2014.
Virgin Trains is pleased to announce their second ‘High-Speed Book Signing’ with illustrious author Joanna Trollope. To accompany the launch of her new novel Sense and Sensibility Joanna Trollope, OBE and author of seventeen highly-acclaimed bestselling novels, will be signing her book on-board Virgin Trains on 21st October from Manchester to London.
This autumn, Virgin Trains is launching the UK’s first ever on board ‘high speed’ book signings on its West Coast route. A host of well-known authors have been confirmed, including renowned Scandi-crime writer, Jo Nesbo, highly acclaimed British writer Joanna Trollope, who is launching The Austen Project with a reworking of Jane Austen’s Sense & Sensibility and renowned comedian and author, Ruby Wax.
The independent National Passenger Survey results released once again show Virgin Trains outperforming other long-distance franchises, with an overall satisfaction score of 92%. But the figures also reveal how Euston station (managed and owned by Network Rail), in desperate need of an upgrade, is dragging down customer satisfaction.