Virgin Trains supports guide dog training
Virgin Trains and the British Transport Police have joined forces to help a guide dog get accustomed to the railway environment. → Read More
West Coast franchise debacle to cost £50m
The UK Public Accounts Committee has warned the disaster in awarding the InterCity West Coast franchise could cost taxpayers at least £50 million. On the basis of evidence from the department for transport the committee said a “complete lack of common sense” has precipitated the failed process. → Read More
Warrington Bank Quay station to get a facelift
Warrington Bank Quay station, managed by Virgin Trains, is to get a facelift in a project costing some £600,000. Virgin Trains will work with industry partner, Network Rail to deliver improved facilities for customers, as part of the National Stations Improvement Programme (NSIP). → Read More
Come and try our record-breaking services says Virgin Trains CEO
irgin Trains’ customers have given Virgin Trains its highest ever score in the most recent national survey of rail passenger satisfaction. → Read More
Merseyside in battle for most popular rail route
Virgin Trains’ customers have given a massive thumbs up to rail services between Liverpool and the capital. With a 96% satisfaction rating, Virgin Trains’ Liverpool services have been rated the second most popular in the country, nudged into second place only by the unique service operated on the Isle of Wight. → Read More
Virgin Trains handed 23 month West Coast extension
Ministers at the department of transport attempted to quell unrest among rail passengers earlier by offering a series of sops to commuters. Announcing Virgin Trains would run the West Coast Mainline for another 23 months, following the botched tender process, department officials confirmed the service would now feature 28,000 more seats a day. → Read More
Virgin Rail release statement on West Coast Main Line
Virgin Rail Group issued the statement below on 29 October 2012, following the Secretary of State for Transport’s update to the Commons on the West Coast Main Line and Franchising. → Read More
More London trains for Glasgow, Carlisle, Penrith and Oxenholme
More than 1,750 seats a day will be provided on additional Pendolino trains for Glasgow when a new timetable is introduced on the West Coast Main Line. → Read More
DfT to negotiate with Virgin on temporary operation of West Coast services
The Department for Transport will negotiate with Virgin Rail Group for them to continue providing rail services on the West Coast Main Line for a temporary period. → Read More
Virgin Trains: Book early for Christmas train travel
Virgin Trains is urging passengers to book their tickets for travel over the Christmas period as soon as possible to secure the best prices and to ensure they have reserved seats during this very busy travel time. → Read More
Virgin to run West Coast Mainline into 2013
The department for transport has confirmed it will negotiate with Virgin Rail Group for them to continue providing rail services on the West Coast Main Line for a temporary period. The current franchise is due to expire on December 9th after which it is the government’s intention that Virgin remain as operator for a short period. → Read More
Virgin Trains: Animals bring stress relief at Stafford station
For commuters feeling the stresses and strains of the daily work life balance, help will be on hand at Stafford station next week when a collection of animals will be on duty to provide therapeutic calm and peace as travellers arrive and depart. → Read More
