Virgin Holidays is launching its v-hub arrivals lounge, a facility designed to improve the first day abroad. The v-hub is located in the Aquaventure waterpark at Atlantis the Palm - the most iconic hotel in the Dubai region that welcomes tens of thousands of British travellers each year.

Virgin Holidays has announced its biggest ever product launch in an aim to overhaul the package holiday and attract new customers. Virgin Holidays experiences is a huge portfolio of more than 300 new activities that will enrich the package holiday and allow customers to curate bespoke trips and attract more independently minded travellers.

Virgin Holidays has announced further investment in its retail network. The development will see the company implement a three tiered plan, with two new v-rooms opening, an extensive refurbishment of concession outlets, and the creation of area manager roles to drive improved customer service.

Virgin Holidays has opened Balmoral, a new suburban-style holiday property in Orlando, Florida. The development comprises of a selection of three, four, five and six-bedroom properties each featuring a unique look and design.

Christmas has arrived early at Virgin Holidays, as the company unveils its brand new v-room lounge at Gatwick Airport, which is now available to book for visits from January 25th. Whether you’re a honeymooner off to the Caribbean or taking the kids away to Orlando, the v-room truly caters for everyone, all with a premium design ethos, yet retaining a lot of family-friendly quirks.

Virgin Holidays is to become a customer direct tour operator in order to ensure customers receive a seamless experience whether that’s online, through the contact centre or in one of its retail stores. With a view to adding more value to its customers, Virgin Holidays will no longer sell its holidays via trade partners but solely concentrate on delivering holiday experiences through its own channels.