As part of the transformation of Indonesia’s airports into world-class facilities, PT. Angkasa Pura 1 (Persero), which operates 13 airports across Eastern Indonesia, today announced the rollout of SITA’s world-class common-use passenger technology.
Airline baggage handling improved last year with the rate of mishandled bags dropping 1.78 percent, according to the ninth annual SITA Baggage Report. In 2012, 8.83 bags per thousand passengers were mishandled, down from 8.99 in 2011. The air transport industry achieved this improvement despite a 4.5 percent rise in passenger numbers to 2.95 billion; higher passenger volumes inevitably increase pressure on airport baggage operations.
In a move to ensure optimum fares for its 20 million passengers, Garuda Indonesia has switched to SITA’s innovative fare pricing software, Airfare Insight. The system monitors competitor fare activity in an increasingly complex market that can have 20 million fare changes in a single week. It enables Garuda to make fully-informed fare changes in real time ensuring the airline continually offers competitive fares to customers.
Air transport communications specialist SITA has doubled the speed airlines can exchange the electronic data that is vital for the functioning of the air transport industry. This will allow SITA to manage the major peaks in traffic at airports worldwide smoothly this summer and in particular from July for the London 2012 Olympic Games.
Air transport communications specialist SITA has doubled the speed that airlines can exchange the electronic data that is vital for the functioning of the air transport industry. This will allow SITA to manage the major peaks in traffic at airports worldwide smoothly this summer and in particular in July through September during the London Olympic and Paralympic Games.
SITA has taken the air transport industry a step closer to introducing near field communication (NFC) technology with the unveiling of the first proof-of-concept which uses the NFC chip inside smartphones. This SIM-based proof-of-concept demonstrates how passengers’ journeys through the airport can become much smoother as they use their NFC-enabled phone to simply “tap and check-in” or “tap and board” their flight.
The Civil Aviation Authority of Nepal has signed a seven-year agreement with SITA, the air transport IT specialist, to tackle check-in queues at the country’s main gateway, Tribhuvan International Airport, Kathmandu and to support its efforts to attract more tourists to the country.
The growing popularity of web, kiosk and mobile check-in has helped trigger a steep rise in passenger self-service check-in at Chhatrapati Shivaji International Airport, Mumbai over the last twelve months, up from 36% on the day of the survey in 2010 to 65% this year.
Passengers and airlines at Vietnam’s capital city airport, Noi Bai International Airport in Hanoi, which welcomes nearly 10 million passengers, can expect smoother handling with the announcement today that Hanoi Ground Services, a subsidiary of Northern Airports Corporation, is implementing SITA Departure Control Services.
Passengers flying with any airline from Vienna International Airport will enjoy faster and more efficient boarding as the world’s first common-use self-boarding gates go into operation there. The gates, provided by air transport IT specialist SITA, are being installed throughout Vienna’s terminals, including the new terminal Skylink, which will open mid-2012.