SilverRail has revealed behavioural trends of UK travellers when purchasing rail tickets and highlights a number of opportunities for the industry. Data included in the company’s first Market Insight Report indicates that only 20 per cent of all UK rail tickets purchased in 2015 were through online channels, despite growth in online sales over the past seven years.
SilverRail has announced the appointment of David Pitt as head of UK operations. In this new role, Pitt will be responsible for SilverRail’s growing number of opportunities with the UK train operating companies. Cameron Jones, chief commerical officer at SilverRail, said: “We are thrilled to welcome David to the team. Having contracted for the last 13 years for many large-scale businesses, it is great that David has found his niche at SilverRail and wants to join us for the long run.”
SilverRail has announced an extension of its partnership with Deem, a leading mobile and cloud technology provider for the business travel industry. SilverRail’s platform, SilverCore, provides a single integrated service that solves the complexity involved in selling rail.
SilverRail has announced a new three year partnership with Concur, a provider of integrated travel and expense management solutions and services. Over the next coming months, using SilverRail’s API technology, Concur will be able to connect its corporate travel customers to European rail content across multiple markets, enhancing their OBT offering in a number of new markets.
SilverRail has announced a new partnership with nuTravel. With SilverRail’s pioneering SilverCore technology, nuTravel, the US based travel technology firm providing travel booking technology solutions, is able to connect it’s corporate travel customers to VIA Rail content for the first time.
SilverRail has signed a new partnership with Stagecoach Group. Stagecoach Group is one of the UK’s biggest and most experienced rail operators, carrying over 278 million passengers each year – meaning nearly one in five people in the UK use their services across the country.
SilverRail has enabled Traveline Cymru to deliver a greatly improved customer journey planning experience across all of their online channels. The updated journey planning environment streamlines the processing and management of timetable and mapping data for all modes of transport across the Traveline network.
SilverRail has signed a new partnership with Wanderu, enabling its customers to book trips to 340+ destinations throughout Canada with VIA Rail. Wanderu is a ground travel meta-search website and mobile app that allows users to find and book the best deals on bus and train travel throughout North America. This partnership with SilverRail enables Wanderu to extend its service across Canada to now include rail bookings.
SilverRail Technologies and the Expedia group have signed a strategic technology partnership to power Expedia’s global expansion in the rail business. Rail is an increasingly popular mode of regional transport throughout Europe and Asia. According to Phocuswright, rail is now the fastest growing sector in travel, with over €30 billion in rail tickets sold in Europe alone.
SilverRail Technologies, the innovative technology business dedicated to supporting train companies to attract, interact and transact with their customers, has today launched its manifesto for the future of rail. The rail industry is primed to overtake air. High speed rail travel, continental deregulation and internationalisation have all signalled a step change in the way that rail operates.