Hotel Research News

Energy Efficiency Analysis Program for Hotels Unveiled

Energy Efficiency Analysis Program for Hotels Unveiled

23rd Jun 2010 Press Release Hotel News

EcoGreenHotel President, Scott Parisi, announced the launch of his company’s new Energy Efficiency Analysis program, or E2A, designed to help green hotels assess their exact energy usage and develop cost-effective ways to reduce it.

Defining Customer Service: The Customer’s Perception Is Our Reality

10th Sep 2004 Press Release Travel Technology News

by William F. Orilio, MHS / September 2004You might not be able to define service, but you know it when you find it, and so do our customers. Countless seminars, books, and articles have been written on the subject of service. Every company touts service as its goal, but as Melvin N. Barrington from the Department of Hotel Research, Travel and Administration of the University of South Carolina acknowledged, “Service is an elusive concept which is extremely difficult to measure and evaluate.”