Greater Anglia News
New rail connections for London Southend Airport
London Southend Airport has signed a new agreement that will see extra train services added to the schedule, allowing passengers to easily connect to early morning and late evening flights.
Step aboard the Santa Train for lots of festive fun
On Sunday 9 December Santa will be travelling with Greater Anglia on the 11.06 and 13.06 departures from Southminster to Wickford and back.
Shenfield Station improvements near completion
Passengers using Shenfield station are set to benefit from improvement works being carried out by train operator Greater Anglia.
Greater Anglia: Halloween train success
There was lots of spooky fun to be had on the recent Halloween train organised by the Essex and South Suffolk Community Rail Partnership.
Colchester station employees achieve perfect customer service scores
Greater Anglia has recognised three employees at Colchester North rail station for their excellent customer service which saw them score top marks in a recent ‘mystery shopping’ survey.
Greater Anglia seeks ‘Adopters’ for West Anglia rail stations
Greater Anglia is seeking Adopters for St Margarets, Hertford East and Ware rail stations to help improve links with the community and listen to feedback about how well the station is serving passengers.
Greater Anglia seeks ‘adopter’ for Cromer rail station
Greater Anglia is seeking an Adopter for Cromer rail station to help improve links with the community and listen to feedback about how well the station is serving passengers.
Greater Anglia: Free guided walks for ramblers who take the train
Greater Anglia is seeking an Adopter for Cromer rail station to help improve links with the community and listen to feedback about how well the station is serving passengers.
Customer service improving at Norfolk and Suffolk rail stations
A series of mystery shopping surveys have demonstrated improving customer service at rail stations along Greater Anglia’s local routes in Norfolk and Suffolk.
Customer service improving at Greater Anglia Rail stations
A series of mystery shopping surveys have demonstrated improving customer service at rail stations along Greater Anglia’s West Anglia route.
Customer service improving at Colchester Rail station
A series of improvements at Colchester North rail station means that passengers are now enjoying better facilities and a more pleasant station environment.
Norwich MPs staff new information desk at Norwich Rail Station
MPs Simon Wright and Chloe Smith visited Norwich rail station on Friday 7th September to staff the train operator’s newly installed Information Desk and find out how it is benefitting passengers.