Operator of the UK’s largest ferry network, Caledonian MacBrayne, is refreshing its online ticketing to make it easier to use. The new look web system will introduce a step-by-step timeline across the screen to help customers follow their booking process, as well as a helpful summary of their reservation. It will also be fully scalable across all devices.
CalMac Ferries has been announced as the preferred tenderer for the next contract to operate the Clyde and Hebrides Ferry Services network by the Scottish first minister. CalMac’s bid makes almost 350 commitments to improve the service, aiming to help drive economic growth, improve customer service and make sure the company delivers value for money.