Restaurants and hotels should be legally required to tell customers how service charges and tips are distributed among staff. That’s the message from the British Hospitality Association in a new initiative proposed to UK business secretary Sajid Javid.
Nick Varney, chief executive of Merlin Entertainments, has been appointed to the role of chairman of the British Hospitality Association. He will assume the position when incumbent Alan Parker steps down on January 1st 2015. In his new role, Varney will join the BHA Board of Directors, working with chief executive Ufi Ibrahim and the executive team in the important lead up to the UK general election and the new political environment that will follow.
A new strategy to unlock the hospitality and tourism industry’s job-creating potential must be developed, says Ufi Ibrahim, chief executive, British Hospitality Association.
Over 500 delegates from the UK tourism industry have gathered at the InterContinental Hotel in London to debate how the destination can best participate in an increasingly competitive global travel environment. Organised by the British Hospitality Association, the inaugural Hospitality & Tourism Summit called for tourism leaders to reassess their perspective as challenges from developing markets continue to mount.