The engine of an American Airlines passenger plane caught fire during take-off at Chicago O’Hare International Airport, prompting the crew to evacuate passengers via emergency chutes.
American Airlines has launched its new uniform for pilots, flight attendants, customer service and premium customer service teams. The collection is modern and on-trend and the new uniform is dynamic with updated items including more dress options, new styles of shirting, and new scarfs, which is the achievement of a couple of years working with design houses such as Cole Haan.
American Airlines has unveiled the result of a multi-million dollar investment in the arrivals lounge experience at London Heathrow Terminal 3. An oasis of calm awaits American Airlines premium customers landing in London. The contemporary new-look lounge has been meticulously designed to offer complimentary services to refresh and revitalize, including 29 spa-like shower rooms with complimentary C.O. Bigelow toiletries, and an express clothes pressing service.
This summer, British sporting enthusiasts can experience the action live from Rio de Janeiro, with convenient connections to Brazil from four UK airports when travelling with American Airlines. The world’s largest airline, American, has serviced Brazil for 26 years, and offers daily flights to five destinations across the country including Rio de Janeiro, São Paulo Belo Horizonte, Brasilia and Manaus.
American Airlines will debut its new B787-9 Dreamliner on the Dallas Fort Worth and Adolfo Suárez Madrid–Barajas Airport on November 4th, 2016. The aircraft will also operate between DFW and São Paulo–Guarulhos International Airport beginning November. Tickets for both routes are now on sale.
American Airlines customers can now customers enjoy a new service to Auckland, when the world’s largest airline introduces its daily service from Los Angeles International Airport. For passengers travelling from, or connecting via London Heathrow Airport, the new route offers a gateway from London to New Zealand, building on American’s growing trans-pacific network.
From November, Britons will be able to fly return to Belize City without an overnight connection in the US or Mexico, making this Central American destination more accessible for the first time. Launching on November 4th, in conjunction with the start of Belize’s high visitor season, new outbound flights will operate four days a week on Friday, Saturday, Sunday and Monday while new inbound flights will operate daily.
American Airlines is taking the next step in the evolution of its AAdvantage loyalty program, shifting to award miles based on the price of a ticket. The AAdvantage program will also make changes to how members qualify for elite status and introduce a new elite level in 2017.
American Airlines has appointed Thomas Scruby as commercial director of Hong Kong and offline markets (Macau, Taiwan, Southern China and South East Asia). Based in Hong Kong, Scruby will oversee all sales and commercial activities for American Airlines across these markets. He joins American from oneworld partner LATAM Airlines Group where he served as Asia commercial director, overseeing the development of commercial strategy for Hong Kong and pan-Asia markets.
American Airlines has submitted an application to the United States department of transportation for daily service between Los Angeles International Airport and Beijing Capital International Airport. “This new route would solidify Los Angeles as American’s West Coast gateway to Asia and it would be our only Beijing access from the western United States, creating new connections to one of Asia’s major business and leisure destinations,” said Andrew Nocella, chief marketing officer for American Airlines.
American Airlines has introduced the latest addition to its fleet, the Boeing 787-8 Dreamliner, into service from Manchester Airport to Chicago O’Hare International Airport. American’s 787-8 features a state-of-the-art on-board experience including satellite Wi-Fi to keep customers connected while travelling, as well as higher humidity and pressurisation, leaving customers more refreshed after their flight.
United Airlines has submitted its formal application to the US department of transportation for authority to provide service from four of its largest US gateway cities – Newark/New York, Houston, Washington, D.C. and Chicago – to Havana’s José Martí International Airport. At the same time American Airlines issued proposal to operate scheduled services, including ten daily frequencies to Havana from American’s Latin America gateway hub in Miami.