Organisations & Operators News Page 62

UNWTO report seeks to tackle overtourism

UNWTO report seeks to tackle overtourism

A new World Tourism Organisation report aims to help manage growing urban tourism flows and their impact on cities and residents. The report examines how to manage tourism in urban destinations to the benefit of visitors and residents alike.

Tourism Toronto partners with Google for new research project

Tourism Toronto partners with Google for new research project

The strategy will see Tourism Toronto tap into the latest in trends, insights, data and technology from Google, providing a deeper level of consumer insights and rigorous measurement for its key visitor markets to develop the region’s growing tourism sector, while also offering additional insights for members.

Guestline appoints Gorby to chief marketing role

Guestline appoints Gorby to chief marketing role

Guestline has announced the appointment of Robert Gorby as chief marketing officer, effective immediately. Gorby is the latest addition to the company’s senior marketing team following its expansion and recent recruitment of a new product marketing manager.

United secure pay increase for Luton Airport staff

United secure pay increase for Luton Airport staff

Staff employed by Menzies at Luton Airport have secured a pay increase of almost nine per cent after successful negotiations prevented industrial action and delivered significant improvements for the workforce.

Duke of Cambridge opens Japan House in London

Duke of Cambridge opens Japan House in London

Prince William, the Duke of Cambridge, has formally opened Japan House London, the new cultural home of Japan in the UK. His royal highness was accompanied by Japan’s deputy prime minister, Taro Aso, and Koji Tsuruoka, ambassador of Japan to the UK.

New European marketing manager for Tourism New Zealand

New European marketing manager for Tourism New Zealand

Tourism New Zealand has appointed Dani Benjamin to the role of trade marketing manager for Europe, based in London. Benjamin will join the trade team in developing and implementing Tourism New Zealand’s trade marketing strategy in the UK and Germany.

TripAdvisor welcomes fake review fraud conviction in Italy

TripAdvisor welcomes fake review fraud conviction in Italy

TripAdvisor has welcomed the result of a legal ruling in Italy which saw a persistent online review fraudster sentenced to jail. In one of the first legal cases of its kind, the criminal court of Lecce ruled that writing fake reviews using a false identity is criminal conduct.