Vueling to launch new customer loyalty programme

Vueling to launch new customer loyalty programme

Vueling will soon launch its new loyalty programme Vueling Club to replace the current Punto programme.

From autumn 2017, Vueling customers will be able to collect and spend Avios to get free flights from the airline.

In the future, they will also have the opportunity to fly to 380 destinations across IAG’s airlines’ network, including Iberia and British Airways, alongside other Avios airline partners.

Vueling Club will be the only loyalty programme in Europe using Avios to offer members up to 100 per cent free flights, including taxes, fees and charges.

Its members will also be able to collect Avios on everyday purchases from a wide range of brands spanning retail, hotels, taxis and car hire across Spain, France, Italy and the rest of Europe.

This also includes the Avios eStore, where customers can collect Avios whilst shopping online.

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Vueling Club members will be able to collect Avios on the total cost of their fare, including fees and extra services booked at the same time.

Other advantages include the option to use Avios to get discounts or free flights with all Vueling’s fare categories, from Basic, Optima or Excellence.

In the future, members will also be provided with the option to spend Avios on additional services such as baggage, check-in or priority seats, in order to offer customers even greater flexibility.

From autumn 2017 more than two million Punto customers will be switched to Vueling Club and their existing points turned into Avios.

From the very same day, customers will be able to access their Vueling Club accounts on vueling.com to start collecting and spending their Avios.