Vistara has announced a partnership with Amadeus, a leading technology partner for the global travel industry, to implement the Amadeus Altéa Suite of technology solutions.
Reflecting Vistara’s belief that technology is pivotal to providing a seamless, personalised service, Amadeus technology will power Vistara’s travel reservations, inventory management, airport departure control systems, as well as revenue accounting and revenue management.
Vistara is the first airline in India to adopt the Amadeus Altéa Suite, which is already used by more than 120 airlines worldwide, including Singapore Airlines.
Phee Teik Yeoh, chief executive, Vistara said: “Vistara is set to transform the Indian aviation landscape and we are extremely pleased to partner with Amadeus, a global leader in technology solutions for the travel industry.
“Our technology partnership with Amadeus will be a key differentiator offering advanced features and an integrated platform for our customers across multiple channels including mobile and web.”
Vistara has also committed to Amadeus’ e-commerce and loyalty solutions to drive online bookings and optimise their frequent flyer programme.
These will also help Vistara derive maximum operational efficiencies, reduce unnecessary waiting times at airports and ensure a seamless experience for its customers.
Julia Sattel, senior vice president, Airline IT, Amadeus IT Group said: “I would like to warmly welcome Vistara into the growing Amadeus Altéa community.
“At Amadeus we are committed to connecting, serving and managing the needs of both our customers and the evolving 21st century traveller.
“At the same time I would like to place on record how pleased we are to sign an agreement which marks the first airline in India to adopt our Altéa solution.”
Based on existing airline contracts, Amadeus estimates that by 2017 the number of Passengers Boarded managed by Altéa will be around one billion.