United Continental Holdings partners with American Red Cross to support relief in Japan

United Continental Holdings partners with American Red Cross to support relief in Japan

United Continental Holdings, Inc. today announced that it will support the American Red Cross efforts to provide aid to those affected by the earthquake and tsunami in Japan. Beginning today, United and Continental will provide a one-time mileage bonus to members of Mileage Plus and OnePass who contribute to American Red Cross. Members who give a minimum of $50 will receive 250 bonus miles and those who contribute $100 or more will be rewarded with 500 bonus miles.** United Continental Holdings is committing up to five million miles for contributions made before April 30, 2011, to support this initiative.

“Our thoughts go out to those living and working in Japan, including more than 1,000 of our own co-workers, as they deal with this tragic event,” said Sonya Jackson, president of the United Airlines Foundation. “Our customers always step up in times like these, and we are proud to do our part by offering a mileage bonus incentive to our Mileage Plus and OnePass members who are supporting this critical humanitarian relief effort.”

In addition, the airlines are preparing to transport doctors and other health care workers to assist in humanitarian efforts, and they are donating cargo space to transport relief supplies to the region in conjunction with specific shippers.

How to Support the American Red Cross and Earn Bonus Miles

Individuals who wish to support the disaster relief efforts should visit the American Red Cross website to make a cash donation:  http://american.redcross.org/unitedairlines-pub. To receive the mileage award, members of Mileage Plus should send an e-mail to [email protected] including: an electronic receipt from the American Red Cross showing a donation of $50 or more, the member’s name and Mileage Plus number. To receive the mileage award, members of OnePass should send an e-mail to [email protected] including: an electronic receipt from the American Red Cross showing a donation of $50 or more, the member’s name and OnePass number.

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Customers May Also Donate Miles

Mileage Plus and OnePass members with accrued miles can donate their miles to a charity through their respective airline’s program. Many international relief organizations send personnel and volunteers to assist in the affected region, and the donation of miles will help defray their expenses.

Through these programs, Mileage Plus and OnePass members can donate a minimum of 1,000 miles to any of the designated groups involved in the relief effort.

To donate miles online, please visit united.com and continental.com. You may also donate miles by calling Mileage Plus Customer Service at 1-800-421-4655 or OnePass Customer Service at 713-952-1630.

Flight Operations in Japan and the Pacific

United’s and Continental’s flight operations in Japan and the Pacific are operating as scheduled, with the exception of flights from Guam to Sendai. Those flights are suspended due to the Sendai airport closure. United and Continental have extended travel options through March 18, 2011, for customers whose flight plans may be affected by the earthquake and tsunami in Japan. Complete details and eligible travel dates are available at united.com and continental.com.