UNITE HERE has launched a website for owners of hotels managed by Hyatt Hotels Corporation. HyattMismanaged.org examines Hyatt’s performance as hotel manager for its owners and offers a database of management agreements, leases, and other public records.
Hyatt plans to expand the number of hotels under its brand “primarily by entering into new management and franchising agreements,” and recently announced its intention to sell six full-service hotels but maintain long-term management agreements. However, Hyatt has recently lost management of high-profile properties in disputes with owners and could be poised to lose more as management agreements expire.
HyattMismanaged.org investigates Hyatt’s record as a manager for third-party hotel owners, and raises questions that current and prospective owners of Hyatt hotels should consider, including:
How do Hyatt’s management fees and operating expenses compare with its peers?
Why have owners recently dropped Hyatt as a manager?
How have the fees Hyatt charges owners impacted their ability to pay down debt?
The site also provides a library of Hyatt’s lease and management agreements, allowing owners to compare deal terms across multiple properties.