Travelocity first online travel agency to introduce free concierge service

Travelocity first online travel agency to introduce free concierge service

With peak booking season in full swing and Spring Break around the corner, Travelocity today announced a new concierge service free to any customer who books a dynamic flight + hotel vacation package.

“This new benefit for Travelocity customers enhances the value of our vacation package offering and could come in handy on any trip,” said Simon Bramley , vice president & general manager transportation, vacation packages, and cruises, Travelocity. “Our customers already save hundreds of dollars on average when booking any flight and any hotel together.”

Travelocity is the first online travel agency to offer such a service. In addition to saving money, booking a vacation package on Travelocity allows travelers the flexibility to customize flight and hotel selections and the convenience of booking them together in a single transaction.

How the concierge service works:

After a Travelocity customer completes a vacation package booking, he/she will receive a special phone number, via email, for the concierge service. To take advantage of the service before, during and/or up to two days after the trip, the customer needs only to call the number. Services offered with the concierge service include:
*  Restaurant referrals, reservations
*  Theater, music attractions or sporting event tickets
*  Golf course tee time referrals, reservations
*  Area events and festivals
*  Driving directions
*  ATM and bank locator
*  Salon and spa booking assistance
*  Shuttle services
*  Weather forecast
*  Lost baggage search; stolen luggage replacement
*  Lost passport/travel documents assistance
*  Translation services

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