The number of trains arriving on time hit a new record high in April with 94% of trains across the country arriving punctually.
Almost 98% of trains on the c2c route arrived on time, pushing the operator’s performance for the past year up to 96.7% - a new all time record for any British train operator and well ahead of services in continental Europe, including Switzerland.
The figures were released today in Network Rail’s regular monthly report on train performance. During the period from 1 April to 1 May, 94.0% of services arrived on time. This compares to 93.6% in same period, period 1, last year.
Andrew Munden, Network Rail route director for Anglia, said: “Train punctuality continues to go from strength to strength. Delivering an even better service for our customers and for passengers remains our primary focus as high levels of investment to beat bottlenecks and overcrowding continue.”
In all, 11 of the 19 operators saw their performance improve, or stay at record high levels, compared to the same period last year, with Virgin Trains and London Midland seeing the biggest improvement in performance this month compared to the same period last year. Four of the 19 operators saw significant movement in their performance (over three percentage points):