National Rail Enquiries, run by and paid for by train companies, has today set up a dedicated phone hotline to provide passengers with up to date information about disruption caused by snow. The number to call is 08453 017 641.
The hotline, which will allow passengers to choose the train company they travel with and to hear recorded updates about any disruption, comes in addition to the range of services already provided by NRE for passengers, including:
- The NRE website www.nationalrail.co.uk which includes a dedicated disruption page and live departure boards of train services
- The automated train tracker service on 0871 200 49 50, which will give passengers up-to-date information about their services
- Twitter updates at @nationalrailenq