Amadeus and Swiss International Air Lines, Switzerland’s flag carrier, today announce a long-term strategic agreement that will see the airline adopt the core modules of the Amadeus Altéa Suite, in order to enhance its reservation, inventory and departure control processes.
By migrating to Amadeus’ fully integrated PSS solution, SWISS will also benefit from more streamlined access to accurate passenger and flight data, as other Group member carriers Lufthansa, Air Dolomiti and Austrian Airlines have already implemented Amadeus’ Altéa technology.
This in turn allows a much more seamless traveller experience across a number of different airlines within the Lufthansa Group, and will enhance partnership opportunities with other airlines, particularly across fellow Star Alliance carriers.
Swiss’ migration to the Altéa Reservation and Inventory modules is scheduled for the beginning of 2016, with migration to Departure Control to follow in mid-2016.
Julia Sattel, senior vice president, Airline IT, Amadeus, said: “We are extremely pleased to have signed this important agreement with SWISS, and we look forward to supporting the airline enhance its services and operations by implementing the Altéa Suite.
“Indeed, at Amadeus we share SWISS’ total commitment to product and service quality.
“At the same time, the agreement further strengthens Amadeus’ position as the global market leader in Passenger Service Systems.
“Our goal is to help our customers provide innovative, market-leading products and services which match the evolving needs of the 21st Century traveller – to connect, serve and manage effectively the entire passenger experience from beginning to end.”