South West Trains confirms plans for paralympic games

South West Trains confirms plans for paralympic games

With less than a week to go until the start of the London 2012 Paralympic Games, South West Trains is reminding people to plan their train travel and take advantage of the special rail fares still on offer.  Special 2012 Games Trains Tickets are still available to Paralympic ticket holders by booking online at www.nationalrailgamestravel.co.uk.  These tickets are designed to allow more flexibility by allowing spectators to change the time they return should an event be unexpectedly rescheduled, or if they simply wish to remain longer.

South West Trains will be providing more than 400,000 extra seats throughout the Paralympic Games, and many late night services from London Waterloo have been re-timed to depart later than usual.

Additional customer service and management staff will be on hand to provide extra assistance to passengers.  Passengers with special mobility requirements or passengers travelling in large groups are advised to pre-book assistance and travel using South West Trains’ dedicated Assisted Travel and Group Travel Teams.

Jake Kelly, Customer Service Director for South West Trains, said:  “With the Paralympic Games widely anticipated to be the best ever, we’re certain that many people will take the opportunity to be part of this great event.

“We’ll be providing more than 400,000 extra seats throughout these Games and many of our evening services will run later than normal to help spectators return home after events.

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“There are still some great value tickets available for people to buy at www.nationalrailgamestravel.co.uk and we’d urge anybody planning to travel during the Paralympics to book ahead and take advantage of this once in a lifetime opportunity.

“As with the Olympic Games, we’ll have extra staff on hand to help passengers with any assistance they need, but we would strongly advise that people travelling in large groups or passengers with special mobility requirements use our dedicated Assisted Travel Team to pre-book their travel with us.”

Millions of pounds have been invested in the South West Trains’ network in recent years to make it more accessible for all passengers.  This includes investment in improvements such as new lifts, low counter ticket windows, accessible toilets, additional ramps, induction loops and power-assisted doors at stations.

Mr Kelly concluded:  “Throughout the Olympics, we delivered a reliable train service for our passengers and we are now looking forward to playing a key role in helping people travel to and from the Paralympic Games.”