SmartCruiser.com, one of the nation’s leading online cruise booking sites, announced sweeping changes today to its service policies by eliminating all change fees and cancellation fees on all cruise reservations. Cruise line imposed fees would not be affected by this change.
SmartCruiser.com’s announcement to eliminate its change and cancellation fees follows its upgrade last week by the Better Business Bureau (BBB) to an A+ rating. “We are completely obsessed with ensuring that SmartCruiser.com is the best place to book a cruise on the Web,” said Lee Smolinski, CEO of SmartCruiser.com. “In addition to providing the most competitive cruise prices in the marketplace and outstanding customer service, the elimination of our change and cancel fees gives cruisers yet another reason to book their cruise vacation with SmartCruiser.com.”
Many other online cruise agencies charge as much as $30 per person for changes and cancellations as well as any cruise line imposed fees, and many brick and mortar agencies charge even more.