S7 Airlines rolls out OpenJaw t-Retail Platform

19th May 2014
S7 Airlines rolls out OpenJaw t-Retail Platform

One of Russia’s largest airlines, and oneworld alliance member, S7 Airlines, has announced it has successfully deployed the complete OpenJaw t-Retail Platform.

The dynamic t-Retail Platform provides independent flight shopping, and merchandising of a full range of air and non-air products, on a single platform, for revenue or redemption.

A contemporary user experience enables S7 Airline customers to search, discover, plan and book their entire trip across the omni-channel. 

The website’s rich booking flow is replicated in an optimised mobile application, which was developed against the OpenJaw t-Retail Platform Tribe API.

The t-Retail Platform allows customers to shop across S7’s own and partner networks, through codeshare and negotiated prorate agreements.

By integrating with ITA Software by Google’s QPX solution, the t-Retail Platform provides the following advanced flight search features:

  • Return, one-way and multi-city.
  • By price, or with miles.
  • Inspirational search capabilities, including an interactive map tool.
  • Advanced calendar shopping: fixed date, flexible date, +/-7 day calendar, date widening.
  • Multiple fare families, multi-cabin search.
  • Content-rich search results: flight duration, distance, meals and standard baggage allowance.

In order to service the total needs of the customer, the t-Retail Platform enables S7 Airlines to manage a full range of products from multiple suppliers.

Direct business model control enables S7 Airlines to effectively merchandize, defend and create a customer proposition.

Air ancillaries and high margin ground ancillaries, such as hotel, car, insurance, and transfers, will be available for cross-sell within the booking flow, for increased conversion rates

“Leveraging ITA Software by Google’s QPX solution and the power of the OpenJaw t-Retail Platform, S7 Airlines’ new merchandising platform services the complete customer need, across all touch points,” said Dmitriy Chuyko, e-commerce director, S7 Airlines.

“The OpenJaw t-Retail Platform has enabled us to deliver the next phase of our strategy - to become the best Russian one-stop-shop for travel related products and services.”
The new S7 Airlines platform is now available here.


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