Royal Plantation Ocho Rios is taking its outstanding service to the next level with the introduction of butler service for all suites, which launched in February 2010.
The boutique resort, located on a 25-foot bluff overlooking the Caribbean, will provide guests in each of the resort’s 74 suites with a personal butler, trained by the prestigious Guild of Professional English Butlers. The London-based Guild is world renowned for its training of individuals for careers in Five Star hotels, palaces, international embassies, and private households.
The butler service at Royal Plantation serves as the final jewel in the crown of a truly unique resort that combines warm Caribbean hospitality with modern luxuries. Every butler on property has been trained to understand the specific needs and requirements for guests of Royal Plantation Ocho Rios and to anticipate these needs even before each guest arrives. From in-suite check-in to dinner reservations to finding a rare vintage of wine, the butlers will strive to anticipate and fulfil the requests of each guest.
“The butlers have been intensively trained on a level befitting of the most proper and luxurious settings in the world,” remarks Peter Fraser, General Manager of the resort. “The all-butler service not only reflects the luxury of Royal Plantation Ocho Rios, it also serves as the perfect complement to the high level services and amenities already in existence at the resort.”
Robert Watson, director of training for the Guild of Professional English Butlers, notes, “We are very pleased to extend our partnership with the Sandals brand to Royal Plantation Ocho Rios, a resort that certainly shares our dedication to service and knows how to go above and beyond to please each guest.”
Royal Plantation additionally plans to accommodate the discerning tastes of its guests with the introduction of the Wine Cellar in April 2010. The Wine Cellar will be open for daily tours accompanied by the resort’s wine expert. Butlers can also arrange for guests to attend a private dinner at a Chef’s Table in the Wine Cellar, creating an intimate and unique dining experience to showcase the finest in Royal Plantation’s wine and cuisine.
Overlooking a private Caribbean cove and spanning 17 manicured acres, Royal Plantation Ocho Rios is comprised of 74 Oceanview suites and the private Villa Plantana. This 3,000-square-foot, three-bedroom private villa, has its own pool, dedicated butler and chef. Each suite is decorated in the plantation style, appointed with hand-crafted mahogany beds and rich, airy furnishings. Additional features include a fitness centre, tennis courts, meeting spaces, freshwater pool, heated whirlpools, and nightly entertainment.