FCM Travel Solutions has promoted head of UK sales, Graham Ross, to the position of UK general manager.

He assumes the role from Jo Greenfield who has been appointed as parent company Flight Centre Travel Group’s corporate land leader for Europe.

Both take up their new roles as of April 24th.

Ross joined FCM - considered the World’s Leading Travel Management Company by voters at the World Travel Awards - as UK sales director in 2012, bringing some 12 years corporate travel experience to the company.

In 2015 he was promoted to head of UK sales, when he also became a member of FCM’s senior management team.

In this role he was responsible for leading the travel management company’s team of UK based business development managers.

Under his stewardship, the team has not only secured significant national new business, but also successfully driven major multi-national client wins out of the UK. 

Greenfield first joined Flight Centre Travel Group in 1999 as a leisure consultant and her 20-year career with the company has spanned diverse leisure and business travel leadership roles.

She was appointed general manager of FCM UK & Ireland in 2012 and has spearheaded the transformation of FCM over the last six years. 

Steve Norris, managing director Flight Centre Corporate, commented: “I am delighted to announce that Graham Ross will be assuming the role of FCM UK’s general manager from Jo Greenfield.

“He has been instrumental in driving FCM’s growth and awareness of the brand over the last six years.

“He is the natural successor to continue taking FCM forwards and ensure that it continues to adapt and evolve as a travel management company, keeps growing and innovating, without losing sight of our customer focus, in the face of ongoing major changes in the business travel industry.”