Ronald Sorozan has been appointed as Chief Information Officer (CIO) for America’s Railroadsm, providing leadership for all Amtrak information technology, effective June 20, 2011.
Sorozan has more than 25 years of experience in the technology field including his most recent position as Group Information Officer – Operations, Engineering, and Maintenance at Amtrak that provided him in-depth knowledge of Amtrak’s national operational and business functions. In addition, Sorozan has held CIO/VP IT positions with DynCorp International, Holland America Line, and other respected organizations. He also brings knowledge of reservation applications, e-ticketing, and other related systems of prime interest to Amtrak.
“In his time with Amtrak, Ron has demonstrated his abilities on many major IT initiatives by streamlining several systems and applying a customer satisfaction and staff productivity focus,” said Amtrak President and CEO Joseph Boardman. “Ron will make a great addition to the Amtrak Executive Committee, providing innovative solutions that fulfill business and customer needs into the future.”
“I am excited to continue my service at Amtrak in this new leadership position and I look forward to delivering value added solutions to technology challenges that will improve Amtrak’s business functions, IT operations, and our customer experiences,” stated Sorozan.
Sorozan will be responsible for leading all technology matters for Amtrak, including the continuation of the Strategic Asset Management program designed to modernize all business operations, provide timely data warehousing for decision support, life cycle/retirement of aging infrastructure and applications, and managing the large national out-source partnerships.
About Ronald Sorozan
Sorozan has set technology vision, strategy, tactical programs, and spend levels for many Fortune 500 firms. He has served more than 25 years as a senior business and technology professional – holding CIO, CTO, and director roles. He is a hands on professional and change agent who introduces rapid improvements to maximize technology effectiveness.
Over the last several years, Sorozan has assisted defense, travel, utility, retail, and other industry firms, in implementing ERP and EAM solutions, integrating mergers and acquisitions, creating value in technology programs and optimizing technology productivity and resources. Sorozan has held senior positions with firms such as Dyncorp, Holland America, FPL Group, Pacific Gas & Electric, Philadelphia Electric, Exelon Corporation, and Toro, among others.
Regardless of industry, Sorozan is focused on providing a close Business to IT partnership, strong customer service emphasis, and IT culture of valued operations urgency. Sorozan is an expert in leveraging the optimization and other benefits of shared, hybrid shared, and federated technology organization designs.
Sorozan’s knowledge spans the CIO and CTO roles. Specifically, he has led large ERP and EAM deployments – among them SAP, Oracle, and Maximo. He also has led significant improvements in technology security and disaster planning, including provision for cyber terrorism, and natural events. Sorozan is skilled in introducing and applying emerging technologies (especially social media related advances) of “business value.” He is a seasoned IT controls leader.