Cruise118 has had a record trading year, despite the recession – and is set to almost double its number of employees over the coming months.
The company, which has seen record sales up more than 100 per cent year on year, is currently looking for 40 new ‘Cruise Concierge’ staff, to join their existing 40 strong sales team.
Cruise118, one of the UK’s leading independent cruise retailers, has moved away from the traditional call centre approach to travel sales, launching a unique “Cruise Concierge” service. Highly trained sales staff, provide customers with an individually tailored service, ensuring that every single call made to the company is dealt with differently, according to the specific needs of the client.
The newly recruited staff will be based either from their home, or Cruise118’s Chorley headquarters, as part of the company’s commitment to flexible working for employees.
James Cole, director at Cruise118 explained: “We’ve had an amazing year, and are really excited to be in the position to grow the company further in 2010.
“We are looking for staff with an excellent attitude, hard work ethic and sales experience, ideally within the travel industry. Our company ethos is ‘exceptional as standard’ and we’re looking to recruit the highest calibre staff to ensure we can continue to provide a first class service to our customers.”
In June 2009, Cruise118.com beat off competition from some of the industry’s biggest players in a competitive tender to power the price comparison website travelsupermarket.com’s cruise pages.
Despite launching at one of the most challenging times in the travel industry for several decades, Cruise118.com is the UK’s fastest growing cruise retailer, and is rapidly becoming renowned for its ‘Exceptional as Standard’ customer service.