More than 600 Network Rail volunteers will join their colleagues at key stations to help millions of passengers get around the capital during the Olympics and Paralympics Games.
Travel champions will be located across 13 key stations including Liverpool Street, St Pancras International, King’s Cross and Stratford International.
Dave Ward, Network Rail route managing director, said: “The Olympics is about sport, not transport. Our job during Games time is to provide smooth, seamless journeys for spectators travelling to and from Olympic and Paralympic venues, while continuing to offer the service which keeps millions of people moving across Britain each day.
“We expect 80% of spectators to travel by rail or tube, so our stations will be gateways to the Games for millions of people. At certain times, our railway will be extremely busy and these enthusiastic volunteers will be there to help make journeys as smooth as possible.”
Katherine Sherval, 28, a project manager based in London who worked on the upgrade of Stratford station, said: “I’m proud of what I achieved in the day job and I’m really excited to do something different and help at the coalface during such an exciting time. Our stations will be the first thing millions of people see when they arrive in London and we only have one chance to make a good impression - I’m determined to give everyone a smile and make them feel welcome.”
To help them stand out from the crowd, Network Rail’s travel champions will be wearing the same distinctive uniforms and trilby as the Greater London Authority’s Team London Ambassadors. They will be positioned at information pods at stations to help members of the public.