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Naumi uses iPad for its service interface with guests

Naumi uses iPad for its service interface with guests

Always one to embrace the new, and in this case technology, Naumi has introduced the sexy & savvy iPads as service touch points at its Front Desk and F&B areas like Naumi Bar & Lounge.

iPad, being a mobile and powerful communication platform allows Naumi guests to provide their guest feedback online when they check out. A host of other information such as destination attractions, company profile, facilities’ photos and F&B menus can also be browsed in the various e-books incorporated in the iPad.

The user experience and interface is truly made more interactive with iPad. Imagine getting connected with a selection of premium whiskeys, wines, sakes, cocktails and more by viewing beverage tasting notes accompanying each bottle label image featured in the e-menu. At Naumi Bar & Lounge, guests at a glance can find joy of discovering our food and beverage offerings in a novel way.

During breakfast or whilst waiting for a client, guests are able to conveniently surf the net, read their local newspaper, play interactive games and get connected with the world at their fingertips.

Internally, this new device becomes a handy tool as well for the Events and Sales departments to showcase Naumi in a tech-savvy way to clients. Staff could enthuse and engage customers better through the visual presentations of Naumi’s rooms and events facilities uploaded onto the iPad.

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“The iPad is a breakthrough in technology that allows us to focus on providing a seamless experience for our guests who are mostly tech savvy. In keeping with our commitment to constantly innovate and offer trendsetting value-adds to complement their stay and lifestyle, we trust this becomes another icon our guests can look forward to”. Mr Surya Jhunjhnuwala, Managing Director of The Hind Group.