National Express Disabled Coachcard reaches key milestone. National Express’ Disabled Coachcard has reached an important milestone, with over 10,000 sold in its 1st year.
The coach giant launched the Coachcard last October, offering their disabled customers a third off coach travel. With no restrictions on the time or the day a person can travel, it is has proved a real draw for customers, with over 10,000 sold to date.
The card was launched after the Government’s removal of Concessionary Travel for disabled people and those aged over 60 in late 2011. National Express acted swiftly, introducing their own discounted travel scheme. Their Disabled Coachcard enables disabled customers to travel for a third of the price of a regular fare, for just £10 a year.
National Express has also improved their coach fleet by installing easy-access lifts, putting them well on track to be fully wheelchair accessible by early 2013. The coach operator’s drivers can offer assistance and support to customers with reduced mobility whenever they are boarding and leaving the coach and their easy-access passenger lift makes this even easier.
Accessibility Manager Mark Hollis said “We are really pleased about how successful our Disabled Coachcard has been over the last year. Ten thousand sales is a really important milestone for us.” He added “The passenger lifts are not only for passengers who use wheelchairs, as people with reduced mobility can also benefit from the lifts too.”
With a guaranteed seat on every journey and unlimited coach trips for a third of the price, customers with disabilities can travel the country independently and comfortably all year round with National Express.