Set on rolling hills featuring meandering creeks and live oak trees, the JW Marriott San Antonio Hill Country Resort & Spa is the latest, most well-appointed Texas destination resort. With seven unique dining options, maintaining operations standards in a timely manner while keeping cost in check could be a challenge. However, by deploying Adaco .NET, the hospitality industry’s procurement solution, the process has been successfully implemented and streamlined.
“When we opened the resort, the procurement department went from a table and phone to a full-blown customized Adaco .NET purchasing process for food and beverages in less than 30 days—that’s pretty amazing,” said Brian Clemens, director of purchasing for the resort. Clemens, who spent several years administering an asset management system for a major investment bank, added “Adaco .NET also helped us reduce our waste by allowing us the choice to print only necessary documents, something we truly appreciate.”
With 1,002-rooms and more than 140,000 square feet of customizable indoor space, the JW Marriott San Antonio Hill Country Resort & Spa offers the most expansive event and convention space in the region. In addition to the featuring the two newest PGA TOUR Tournament Players Club (TPC) championship golf courses with 36 challenging holes, the property also includes several full-service restaurants, a high-tech sports bar, a 26,000 square-foot spa with a café and boutique, and an expansive six-acre collection of water attractions.
“It was exciting to be a part of the resort’s grand opening and see a rapid deployment return measurable benefits so quickly,” said Frank G. Walbridge, Adaco’s vice president of business development. “Brian’s staff were quick learners not because they had to be, but because they were excited to be part of this impressive opening as well. Adaco’s long history of creating intuitive interfaces was certainly solidified by this deployment.”