Japan Airlines (JAL) is launching JAL NEW SKY PROJECT, a thorough revamp of its in-flight products and services on international routes under a collective theme “Welcome! JAL New Sky”.
In the first phase, JAL will introduce a change to the seat designs in every cabin class onboard 13 of its Boeing 777-300ER aircraft named, deploying it first on the airline’s daily Narita=London (Heathrow) route from January 2013.
The revamp will be extended onto other European and North American routes including the Narita - New York (John F. Kennedy) service.
“JAL is now standing at a new beginning and we have been able to come this far solely with your support and understanding,” said Japan Airlines President Yoshiharu Ueki.
“In expression of our deepest gratitude, and in pursuing the promise stated in our current Mid-Term Plan, we hope to bring our customers a totally refreshing onboard experience like no other, with Welcome! JAL New Sky.”
Additional enhancements will include TOTO Washlets in First and Business Class lavatories and innovative airweave mattress pads and pillows on request in Business Class.
New menus will also be introduced onboard flights to Europe, North America, Australia and South East Asia to create the ambience of an exclusive restaurant in the sky.
In the new JAL KITCHEN GALLERY, Premium Economy and Economy Class customers will enjoy a wide range of seasonal delicacies from throughout Japan as well as JAL’s“AIR Series” of meals created in collaboration with well-known Japanese restaurants.
JAL NEW SKY PROJECT has been created with the guidance of frequent traveller and award-winning Japanese author and screenwriter Kundo Koyama, who provided invaluable insights and opinions from a customer’s perspective.