IATA AGM 2014: Tyler lays out aviation priorities in keynote address

2nd Jun 2014
IATA AGM 2014: Tyler lays out aviation priorities in keynote address

The International Air Transport Association has called for airlines, governments, and industry stakeholders to guide the development of the commercial airline industry into its next century with a global mindset and based on a foundation of global standards.

“The key to unlocking aviation’s future potential is a global mindset supported by strong partnerships,” explained IATA director general Tony Tyler opening the 70th Annual General Meeting of the organisation in Doha earlier. 

“Aviation connects people and business to make ‘global’ possible,” he continued.

“Securing aviation’s future begins with some immediate challenges.

“Airlines must be profitable, safe and secure businesses.

“We need to provide efficient, customer-focused services. And sustainability must be integral to everything that we do,” said Tyler.

Tyler’s comments were made in his State of the Industry address to the 70th IATA Annual General Meeting and World Air Transport Summit in Doha, Qatar.

The meeting takes place as the industry commemorates the 100th anniversary of scheduled commercial flight.

“Scheduled commercial aviation began with a single passenger on a 23-minute journey across Tampa Bay, Florida on January 1st 1914.

Since then, aviation has changed the world immeasurably for the better.

This year, airlines will connect 3.3 billion people and 52 million tonnes of cargo over 50,000 routes, supporting 58 million jobs and delivering goods with a value of $6.8 trillion.

“In a team effort of committed partners, aviation literally moves the global economy.

“And by working together with a global mindset, there is enormous potential still to be achieved,” said Tyler.

Take a look at the Breaking Travel News look back at the century of commercial aviation, here.

Delegates have convened for the 70th IATA AGM


In his keynote address, Tyler discussed several challenges that industry and government partners face as commercial aviation begins its second century.
“Our financial performance does not yet match the value that we deliver.

“Airlines are expected to achieve a global net profit of $18 billion in 2014.

“That’s a net profit margin of just 2.4% per cent or less than $6 per passenger carried,” said Tyler.

The industry’s profitability has strengthened from the $6.1 billion net profit earned in 2012 and the $10.6 billion earned last year.

An improved industry structure is among the factors supporting strengthened performance.

“Our customers expect efficient global connectivity.

“But the regulatory structure prevents the global consolidation that has happened in other industries.

“By creatively working together with a global mindset -through alliances, joint ventures, franchising, and domestic consolidation - we are now seeing some significant results,” said Tyler.

Airlines continue to deliver great value to consumers.

Over the last two decades, the number of city pairs served has doubled while the real cost of travel has halved.

The Ritz-Carlton Doha will host the event

Tyler reiterated the industry’s commitment to working together and with governments in the constant pursuit of improved safety.

That commitment is bearing results in aviation’s safety record.

In 2013 there were 29 million flights with Western-built jet aircraft and only 12 hull losses.

“Flying is incredibly safe.

And we are determined to make it safer,” said Tyler.

“The loss of MH370 points us to an immediate need.

“A large commercial airliner going missing without a trace for so long is unprecedented in modern aviation.

“It must not happen again. IATA, ICAO, and experts from around the world are working together to identify the best recommendations for improved global tracking.

“By September, we will deliver draft options to ICAO,” said Tyler.

Comprehensive data is now guiding safety improvements. IATA’s Global Aviation Data Management project is building the world’s largest resource of operational information with data from a global spectrum of industry and government contributors.

“Our ultimate goal is to predict the potential for accidents and so ensure that they don’t happen.

“This is not science fiction.

“Each new data contribution and every improvement in our analytical capabilities moves this closer to reality,” said Tyler.

Delegates were welcomed with a spectacular fireworks display last night

A global approach to improving security is also needed.

“The industry is secure, but passengers still say that security remains their biggest travel hassle.

“Inconsistencies across jurisdictions defy understanding.

“The focus on prohibited objects sees law-abiding passengers treated with criminal suspicion.

“There is waste and inefficiency.

“We must do a better job.

“There is plenty of opportunity for the second century mindset of global collaboration - both among governments and with industry - to make a positive contribution to our efforts to keep flying secure,” said Tyler.

IATA is partnering with the Airports Council International and others to change this.

The goal of the Smart Security program is to improve effectiveness, efficiency, and the passenger experience.

Governments are often challenged in being able to provide the critical building blocks of global connectivity - cost-efficient airports and air traffic management infrastructure.

“In Europe, there is paralysis on the Single European Sky.

“While the European Commission is pushing, member states are more interested in protecting revenue streams and government jobs.

“So passengers, the environment, and the European economy all suffer,” said Tyler.

Tyler also drew attention to the concerns over airspace congestion in the Gulf, the structuring of public-private partnerships for airport development in Asia and Latin America, and the failure of the US government to prioritise investments in the NextGen air traffic management initiative.

IATA will also celebrate 100 years of scheduled commercial aviation at the AGM

Tyler urged governments to abide by ICAO principles and advocated for effective economic regulation of infrastructure.

“The market power that most airports have needs a counter-balance with effective independent regulators applying well established international norms.

“That will bring about fair charging regimes, which will facilitate the enhanced connectivity that communities everywhere are seeking,” said Tyler.

IATA is promoting global standards for self-service in its Fast Travel program, which covers check-in, bag-drop, document checks, flight re-booking, boarding, and baggage recovery.

“By year end, we will have the full suite of IATA Fast Travel self-service options available to a quarter of all travellers.

“Customers not only take this for granted, they want more,” said Tyler.

“Today’s travellers expect to be constantly connected with wi-fi everywhere.

“And they also want all the touchpoints along their journey to be connected and focused on giving them a door-to-door seamless experience.

“It will take significant collaboration with a global mindset among the industry players - airports, airports, hotels, hire cars, and so on - to satisfy this need,” said Tyler.

“The expectations of shippers, who are paying a premium for speed, are also high.

“E-freight will help improve industry processes and is critical to the industry’s goal of reducing average shipping times by 48 hours before 2020,” said Tyler.

The current average air cargo shipment takes 6.5 days door-to-door.


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The International Air Transport Association (IATA) announced that Qatar Airways will host the 70th IATA Annual General Meeting (AGM) and World Air Transport Summit. The event will draw the top leadership of the air transport industry to Doha in the State of Qatar from 1–3 June 2014.

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