The Hoseasons Group has announced it is to roll out a customized version of the market-leading [email protected] reservations system across its entire business, giving trade partners, online customers and its call centre faster search and booking processes, the maximum choice of accommodation, and a range of additional services.
A major contract has been signed with Oldham-based Web Applications to implement an enhanced version of [email protected] across The Hoseasons Group over the next 18 months. The decision was taken following a review of reservations systems which could support its wide product portfolio and expansion plans.
The system was already in use by Hoseasons prior to its acquisition by Wyndham Exchange and Rentals, which subsequently combined Hoseasons and The Holiday Cottages Group to create The Hoseasons Group, based in Lowestoft in Suffolk and Earby in Lancashire.
The Hoseasons Group operates leading holiday brands including Hoseasons, English Country Cottages, cottages4you and Blakes. It is the market leader in UK lodges and parks, UK cottages and boating holidays, and has a significant presence in the overseas villa and UK city-break apartment segments.
Geoff Cowley, Managing Director of the Hoseasons Group, commented, “We have a clear strategic vision for our business and it is critical that this is supported by investment in high performance modern technology.
“The move to the new [email protected] platform will provide our call centre, websites and trade partners with a wider choice of self-catering accommodation in a single system – making it easier to book great self-catering holidays in the UK and Europe,. It will also give us seamless integration with improved content management and customer relationship systems.”
Craig Dean, Chief Executive of Web Applications UK, added, “Hoseasons has been a valued customer of ours for over five years, and we have had a great working relationship with them. We are delighted that [email protected] will be rolled out across The Hoseasons Group and look forward to working in partnership to deliver a successful project. .”