Hilton expands call centre operations in Orlando

Hilton expands call centre operations in Orlando

Hilton is expanding its Hilton Reservations and Customer Care operations and is hiring 70 part-time, work-from-home positions in Orlando to provide inbound reservation support for guests.

“At Hilton Worldwide, we are committed to providing exceptional guest experiences across our twelve global brands. To that end, we’re excited to announce the expansion of Hilton Reservations and Customer Care operations in Orlando with the creation of 70 new job opportunities. We’re looking for individuals to join our team who share our passion and commitment to providing best-in-class customer service,” said Mike Gathright, SVP Reservations and Customer Care for Hilton Worldwide.

“Orlando is an ideal location for our next expansion because of the large number of exceptional Hilton properties in the greater Orlando area. This work-from-home customer engagement model enables our Team Members to earn a competitive wage without sacrificing their lifestyle needs.” Added Mike.


In August 2013, Hilton Worldwide announced Operation: Opportunity, a major initiative to provide extensive support to United States military veterans and their families, including the hiring of 10,000 veterans at the company by 2018. Hilton Worldwide has a wide variety of career opportunities in locations all over the country. In particular, the Hilton Reservations & Customer Care virtual positions are popular among military spouses who appreciate the flexible schedule and opportunity to take the job with them if they need to relocate. To learn more about Hilton Worldwide’s opportunities and resources for military spouses, click here.