Galaxy Macau selects Optii Keeper to streamline its 2,200 room housekeeping operation

Managing the 24-hour operation of a large casino hotel will be a breeze when Galaxy Macau, the newest integrated entertainment resort, opens its doors with Optii Solutions’ leading housekeeping optimisation solution on 15th May 2011.

Optii Solutions, the leading provider of housekeeping labour management software, has strengthened its position in Macau with the Galaxy Macau complex adopting Optii Keeper to manage its housekeeping operation of over 2,200 rooms across 3 hotels.

Galaxy Macau™ is an integrated destination resort with three world-class hotels. Accommodation at this entertainment resort comprises of the five-star Galaxy Hotel (1,459 rooms), the highly esteemed Banyan Tree Macau Hotel (260 rooms) and Japan’s renowned Hotel Okura Macau (480 rooms). Optii Keeper has already been installed in all three hotels and is currently in training mode before the resort’s official opening on 15th May 2011.

“Managing a large casino hotel poses specific challenges for the housekeeping department. Optii Keeper’s optimisation and monitoring capabilities enable managers to efficiently overcome challenges like a high daily turnover of rooms that extends throughout the day and night,” says Soenke Weiss, CEO of Optii Solutions.

“Optii Keeper intelligently optimises the sequence of cleaning, not only ensuring that clean rooms are available for arriving guests earlier, but also improving the efficiency of room attendants and supervisors alike. This is achieved by enabling the remote management of floor-based staff utilising iPod Touch devices.”

Training took place over a three-week period and involved over 250 staff from various departments.

Optii Keeper not only boosts productivity by helping housekeeping managers manage and optimise room cleaning, it also helps to enhance the hotels guest experience while increasing net profits.

Galaxy Macau is the second hotel in Macau to adopt Optii Keeper as part of its hotel management solutions. City of Dreams (Crown Towers Macau and Hard Rock Hotel Macau) went live with Optii Keeper in line with their opening in June 2009.