Flybe, is celebrating having once again outperformed many other major industry suppliers (defined as those operating over 25,000 flights a year from CAA reporting airports) for its on-time arrival performance during 2010, with an 81% on-time ranking for its reported sample 112,042 flights. This achievement against such well-known names such as Aer Lingus, BMI British Midland, British Airways, easyJet, Lufthansa, Monarch Airlines, Ryanair, Thomas Cook Airlines and Thomson Airways (see table).
The statistics feature in the recently published Civil Aviation Authority’s (CAA) 2010 On-Time Performance Report that analyses airline performance from arrival and departure data provided by 10 UK reporting airports.
A total of 95 airlines featured in the Report, ten of which operated over 25,000 flights in their reported sample. Of these, Flybe came out top for on-time performance ranking ahead of Ryanair, bmi baby and easyJet with an average delay over the 12 month period of 13.3 minutes, compared against the named carriers’ 13.7, 18.0 and 24.9 minute delays respectively.
Mike Rutter, Flybe’s Chief Commercial Officer, comments: “Such official recognition for our on-time performance record for the second year in succession is an achievement of which we are extremely proud. Whilst assuring safety as a priority and with so many external variables affecting on-time performance over which we often have no control, there is always room for improvement but Flybe takes its commitment for providing above average service for its passengers extremely seriously. Having such an established good record for departing and arriving within the accepted 15-minute window is naturally one of the main considerations for people when deciding to which airline they will take their business.”
Last year, Flybe hit the global aviation world by being the only UK airline featured amongst the Top 10 carriers in the influential US-published Forbes magazine’s 2009 World’s Most On-Time Airlines’ list, compiled from the 2009 Global Major Carrier Arrival Performance Report, finishing ahead of carriers such as Air France, British Airways, Continental, Air Canada and Iberia. The Report ranked global carriers across US airports and 48 other of the world’s busiest airports.