FCm Travel Solutions – considered the World’s Leading Travel Management Company by the World Travel Awards - has further bolstered its duty of care offering for customers by adopting the industry leading travel risk management maturity model, TRM3, an assessment tool created by iJET International, the leading provider of integrated risk management solutions.
TRM3 has already been adopted by the Global Business Travel Association as the global standard for measuring how effectively corporates are managing risk and duty of care in relation to business travel.
FCm’s senior director of global TRM, Charles Brossman said the end result is a “ready to use” business case for travel managers to show their leadership where they are doing well, and where they need work and further investment regarding travel risk management.
“For FCm, the TRM3 assessment gives us a reason and helps us to initiate conversations with clients about their travel risk management. Based on the outcomes of the assessment, we are able to provide supporting solutions through our TRM solution, FCm Secure,” said Brossman.
“FCm’s commitment to integrating this tool into new customer implementations and existing client review processes cements our company’s larger value proposition of providing a consultative approach in customising tailored corporate travel programs.
“Ensuring true partnership with our customers and that we are delivering the most value to them,” he added.
iJET spokesperson Theresa Thomas, vice president travel partnerships highlighted that in the world of business travel each time an employee travels he or she is exposed to a range of personal health, safety and security risks; while at the same time, legal trends continue to shift the burden of these risks onto employers.
“TRM3 serves as an initial ‘health check’ for assessing any travel risk management program and provides structured guidance for improving upon it. We are very excited to deepen our relationship with FCm by offering the TRM3 to their clients,” said Thomas.
“The tool focuses on ten key process areas, where clients rate themselves and are then provided with an assessment benchmark report.
“iJET and FCm review the client’s unique report with them in order to drive improvements across all their programs.”
FCm plans to initially roll out TRM3 to its multinational customer base, followed by national customers on demand.