Following the re-opening of airspace across the UK and Europe, easyJet has resumed some services across the UK and Continental Europe today. Due to the extent of the disruption, it will take several days to resume normal operations and delays are likely. Passengers booked on an easyJet flight tomorrow should go to www.easyJet.com before travelling to the airport to find the latest status of their flight.
To enable us to carry as many passengers as possible to their destinations, a revised check-in process will be effective from today until further notice.
Important notice to passengers:
1. Go to www.easyJet.com before you leave for the airport
This will always be the best place to find the latest updates on the disruption. Given the unique volcanic and weather patterns cancellations can happen at very short notice as well as reinstating flights so please ensure you visit the website immediately before you travel to the airport. If your flight is cancelled, do not travel to the airport.
2. Keep checking your e-mails
If your flight is cancelled you will receive an e-mail with information on your options.
3. Get to the airport early! Check-in closes 1 HOUR* before departure
Remember that airports will be very busy – make sure you leave plenty of time for check-in. Please note that check-in desks will close 1 HOUR* before departure, instead of the usual 40 minutes. This is to help us get as many disrupted passengers as possible transferred onto available flights home.
* Check-in closes 90 minutes before departure at Sharm El Sheikh (SSH), and Hurghada (HRG) airports.
4. Check in AT THE AIRPORT – no online boarding passes accepted
Online check-in has been temporarily suspended – you will not be able to travel using an online check-in boarding pass. ALL passengers MUST go to the airport check-in desks on arrival at the airport, even if you have already checked in online. This will allow us to transfer as many disrupted passengers as possible on to available seats.