Cruise Shipping Asia-Pacific announces travel agent training program

Cruise Shipping Asia-Pacific announces travel agent training program

Cruise Shipping Asia-Pacific – conference and trade show focusing on the emerging Asia–Pacific cruise industry — today announced details for its second edition of Travel Agent Training.

Taking place during Cruise Shipping Asia-Pacific, September 17-18, 2012 at the Marina Bay Cruise Centre Singapore, the Travel Agent Training sessions are organized in partnership with the Asia Cruise Association.  The program will include Beginner and Intermediate tracks designed to enhance the travel agent’s knowledge and productivity in this fast moving market. In addition, the sessions are scheduled to allow for time to visit the exhibition hall, so that travel agents may network with exhibiting tourism organizations and destinations which are focused on driving cruise traffic.

Travel Agent Training Program Details:

Beginner: 17 Sept, Monday

1415hrs   Introduction to Cruises
Trainer:  Ali Wong, Costa Crociere

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Why choose cruising as a holiday option? What is life like on board a cruise ship? What is included in a cruise package? These and other FAQs are posed by the client new to cruising and the session will give you the answers you need to make the sale.

1500hrs   Luxury Cruise Market
Trainer:  Karen Christensen, Silversea Cruises

Learn about the luxury passenger profile, what this market segment looks for in a cruise itinerary and what they are willing to pay to get it. Meet the needs and expectations of the luxury cruise guest in selecting the right product and destinations, including differentiated shore excursions.

1545hrs   Onboard Product for Asian Cruisers
Trainer:  Sandy Wee, Star Cruises

Asian cruisers today: what they are looking for, and what appeals to them. Find out about the current product offerings in the market, and learn the right formula to use to entice Asian cruisers with onboard product.

Intermediate: 18 Sept, Tuesday

1415hrs   Onboard Product for Asian Cruisers
Trainer:  Sandy Wee, Star Cruises

Asian cruisers today: what they are looking for, and what appeals to them. Find out about the current product offerings in the market, and learn the right formula to use to entice Asian cruisers with onboard product.

1500hrs   How to Sell Fly-Cruise Packages (to Alaska, Europe & the Caribbean) 
Trainer:  Princess Cruises

Enlighten your clients with cruise possibilities in the fiords of Alaska, the old-world cities of Europe and the vibrant calypso rhythms of the Caribbean islands! Leverage off your Asian clientele’s newly acquired taste for cruising to open their minds and broaden their horizons. Enhance your business by selling to the converted.

1545hrs   MICE at Sea (Including Charters & Themed Cruises) 
Trainer:  Mona Foo, RCCL
 

How to use cruises to drive your MICE business – main considerations and benefits. Cruise charters as an option and what they offer to the clients and to the agency. How to theme a charter on board a cruise ship.

Note:  sessions are subject to change