Car Hire customers still having problems due to Icelandic volcano ash

Car Hire customers still having problems due to Icelandic volcano ash

With the Icelandic volcanic ashcontinuing to make life difficult for travellers and leave them stranded and unable to pick up rental cars, leading car hire website Carrentals.co.uk is advising them to call hire companies for help with cancellations and pick up delays.

Gareth Robinson, Managing Director of Carrentals.co.uk, says: “With no formal news in place about when the situation in Iceland might improve, many people are finding that they can be stranded on holiday and not able to pick up their rental car and get to their resorts.”

“We’ve heard from lots of people about the problems they’re having so we’re recommending that they call up their hire provider to find out the latest information about cancellations and delayed pick up policies.”

As things show sign of improving with the volcanic ash outpouring in Iceland, tourists and holidaymakers overseas are likely to go on having problems with their car rentals.

Dinesh Kanji, Business Development Manager of Auto Europe UK, said: “Our call centre staff have reported a lot of people calling up to find out what the latest news is about Iceland how it affects them, and as such we are giving out free cancellations on bookings which are affected by ash and cancelled flights. In addition we are also helping people with lowered rates on extended rentals caused by the volcano situation. So people ought to give us a call for free on 0800 358 1229.”

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Carrentals.co.uk compares car hire deals from up to 50 rental companies, including Alamo, Auto Europe, Budget, easyCar, Holiday Autos and Sixt, in over 9,000 locations worldwide.