Campanile is first budget hotel chain to introduce free WiFi across all UK hotels

28th Sep 2009
Campanile is first budget hotel chain to introduce free WiFi across all UK hotels

Campanile Hotels is introducing unlimited free WiFi internet access to all customers from 1 October 2009.

According to David Anderson, Campanile’s UK operations director, Northern Europe, free WiFi presents a significant saving for travellers who are typically charged anything from £5 to £20 an hour in hotels.


“Often the first thing a guest needs to do after checking in is to log-on and check emails: WiFi makes this easy but it can also be costly.  Campanile’s free WiFi takes away the cost so guests can relax, catch-up on emails and surf the internet without fear of running up a costly bill,” he said.



Trails of free Wi-Fi at one of Campanile’s hotels saw usage quadruple. Guests used the service not just to browse the internet and catch up on important e-mails but also to access a wide range of entertainment sites. The initial trails saw a big increase in usage during the evening as guests enjoyed websites such as BBC i-player and ITV Player where improved broadband capability allows high quality streaming of programmes.


Anderson believes that hotel users have been confused by differing rates and terms of access:


“Hotel brands tend to be selective as to which of their hotels charge for WiFi and which don’t.  This is confusing for customers who look for continuity across a brand and can be caught out when presented with an unexpected bill.


“Our free Wi-Fi eliminates any such confusion and provides real value for money for our guests,” he concluded.


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