ATLANTA and SAN FRANCISCO—Worldspan, a leading online travel reservation system, and OpenTable.com, the leader in online restaurant reservations and Internet-enabled management tools for the restaurant industry, today announced a partnership that will enable Worldspan users to make real-time restaurant reservations directly through the Worldspan system and OpenTable.com. Using OpenTable.com’s state-of-the-art reservations technology, Worldspan subscribers will gain fast, easy, reliable access to OpenTable.com’s electronic reservation books at more than 900 top restaurants throughout the United States.
Booking restaurant reservations via OpenTable.com will soon be available to Worldspan travel agents through Worldspan Go!® and Worldspan corporate customers through Worldspan Trip Manager®. Worldspan is dedicated to building a unique, diverse and easy-to-use portfolio of Web-based travel content and reservations products, offering customers worldwide additional choices and providing travel agencies with new ways to serve their clients.
OpenTable.com allows users to search for a restaurant online—using criteria such as cuisine type, price range or neighborhood—then receive immediate, online confirmation of reservations. At the restaurant, both phone and Internet reservations are put into the electronic reservation book (ERB), which provides restaurants with revolutionary marketing and customer relationship management solutions.
Under the agreement, OpenTable.com will also provide functionality enabling Worldspan travel agents to book, cancel, modify and manage multiple reservations for their clients—all from one personalized online page. With the new OpenTable.com interface on Worldspan Go!, travel agents can book tables for clients at restaurants around the country at any time of the day or night without picking up the phone, and receive instant online confirmation of reservations.
“Our goal at OpenTable.com is to bring the convenience and benefits of real-time online reservations to everyone that makes dining reservations, whether they are reserving for themselves or for others,” said Jeff Edwards, chief executive officer of OpenTable.com. “Our partnership with Worldspan allows us to extend this remarkable functionality to large numbers of new users in both markets—travel agencies using Worldspan Go! as well as corporate travelers who plan and book their own trips online with Trip Manager—while delivering additional clientele to our member restaurants.”
“Booking restaurant reservations online is a valuable time-saver, and we are delighted to partner with OpenTable.com to offer this solution to our customers,” commented Jesse Liebman, senior vice president and general manager - Worldwide Travel Supplier Services for Worldspan. “Worldspan is committed to expanding our portfolio of Internet booking partners, giving our customers greater value, more options, and the ability to increase their market reach.”
Through aggressive development initiatives and strategic marketing and technology partnerships, OpenTable.com is working to bring the advantages of real-time online restaurant reservations—including 24/7 access to restaurant reservation confirmation and easy online access to restaurant reviews and information—to people around the world who make dining reservations.
For restaurants, OpenTable.com’s technology cuts down on overhead by automating the reservation process, increases restaurants’ visibility with strategic online partnerships, and builds a customer database that brings restaurants revolutionary new management and marketing solutions. OpenTable.com’s electronic reservation book (ERB) enables restaurants to create highly-targeted on and off-line marketing campaigns, customize yield management solutions to attract more diners at specific times, and better cater to their guests via sophisticated customer database building and guest relationship management solutions.
OpenTable.com is dedicated to harnessing the power of the Internet for restaurants and providing people who make dining reservations with the best possible reservation experience. The company`s proprietary electronic reservation book (ERB) introduces revolutionary customer relationship management, marketing, and yield management tools, as well as real-time online reservations, to the restaurant industry. OpenTable.com has strategically partnered with leading Internet and media companies including America Online (AOL) Digital City, OracleMobile.com, The Chicago Tribune`s Metromix.com, The New York Times NYToday.com and The Boston Globe`s Boston.com. OpenTable.com`s customers include more than 900 of the nation`s top restaurants. The company is backed by leading venture capital firms Impact Venture Partners and Benchmark Capital, as well as American Express. OpenTable.com is based in San Francisco, California, and has offices in seventeen cities including New York, Chicago, Boston, Los Angeles, Seattle, and Washington DC. For more information about OpenTable.com or its online restaurant reservation network visit www.opentable.com or call .800.OPENTABLE.