Four Seasons is a Top Employer

30th Dec 2003

For a company built on the premise that guest satisfaction depends on
employee satisfaction, the results of this year`s FORTUNE magazine ranking
of The 100 Best Companies to Work For indicate that Four Seasons guests
must be quite happy. For the 7th consecutive year, the leading luxury
hotel company in the world has earned a place on the list, this time
ranking 66th. Four Seasons Hotels and Resorts is the only company outside
the U.S. to make the list.
“From the time we opened our first hotel in 1961, we`ve created a working
environment at Four Seasons based on trust and mutual respect, allowing
our employees to thrive,” said Isadore Sharp, Chairman and CEO, Four
Seasons Hotels and Resorts. “This recognition by FORTUNE is a tremendous
FORTUNE magazine`s 100 Best Companies to Work For ranking is compiled by
Robert Levering and Milton Moscowitz of the Great Place to Work Institute
in San Francisco. The results are based on a survey completed by tens of
thousands of employees from companies all over North America. Candidate
companies are also asked to submit information about Human Resources
policies and workplace culture, though the final scores are weighted most
heavily on the responses from employees.

“We`ve always recognized that guest satisfaction is dependant on employee
satisfaction,” said Nick Mutton, Executive Vice President, Human
Resources, Four Seasons Hotels and Resorts. “In our 42-year history, our
employee focus has enabled us to attract and retain the best people in our
industry, many of whom have spent their entire careers with Four Seasons.”

With a history spanning four decades and a portfolio that extends
worldwide, Four Seasons Hotels and Resorts is the world`s leading operator
of luxury hotels, currently managing 60 properties in 28 countries. Four
Seasons Resort Jackson Hole, Wyoming, the company`s first mountain resort,
opened December 18, 2003. Four Seasons continues to grow, with more than
20 projects under construction or development in choice locations around
the world. In the first half of 2004, the company will open new properties
in Costa Rica, Budapest, Provence, Whistler, B.C. and Hampshire, England.
In addition to the recognition by Fortune, Four Seasons continues to have
more of its hotels designated as AAA Five Diamond properties than any
other hotel company and it has the most Mobil Five Star awards in the
industry. The company is also consistently highly ranked in readers`
surveys in publications such as Conde Nast Traveler, Travel + Leisure,
Institutional Investor, Andrew Harper`s Hideaway Report and the Zagat
Survey. Information on the company and its 42 years of achievement in the
hospitality industry can be accessed through the Four Seasons Web site at


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