Hilton Best Rates Guaranteed

3rd Dec 2003

Hilton Hotels Corporation (NYSE:HLT) today announced Our Best Rates. Guaranteed. Effective immediately, the offer works as follows:
—Consumers book confirmed reservations for a Hilton Family hotel stay within the U.S. through any of the Hilton Family booking channels—brand websites, Hilton Reservations Worldwide (toll-free reservations) or directly at a Hilton Family hotel.
—If a consumer finds a lower publicly available rate on some other booking channel within 24 hours of making the reservation, the Hilton Family of Hotels will match it, plus give the guest a $50 American Express(R) Gift Cheque.(1)
Online reservations can be made via Hilton Family websites, including: hilton.com, conradhotels.com, doubletree.com, embassysuites.com, hamptoninn.com, hiltongardeninn.com, homewoodsuites.com, hiltonhhonors.com, hiltonfamily.com and hgvc.com.
“Earlier this year, we were one of the first in our industry to announce a pricing integrity strategy across all booking channels,” said Tom Keltner, president - brand performance and franchise development group. “Because we got such an early start technologically aided by our proprietary OnQ system, we are able to take our price integrity promise to the next level and launch our Our Best Rates. Guaranteed. starting today. Better yet, we are sweetening the offer with a guarantee from which travelers personally may benefit.”
In summary, the combined benefits of the Hilton Family Our Best Rates. Guaranteed:
—Is effective immediately

—Includes all Hilton Family booking channels

—Offers a tangible bonus directly to guests with its $50 American Express(R) Gift Cheque after matching the lower rate
“Our pricing integrity strategy was created to build further trust with our guests, so they are assured they will receive the best rate at a U.S. Hilton Family hotel when they book on a Hilton Family booking channel,” continued Keltner.
American Express(R) Gift Cheques will be sent the next business day after the guest`s stay is completed.
Hilton International, a subsidiary of Hilton Group plc, which operates the Hilton brand in 77 countries worldwide and is the worldwide alliance partner of U.S.-based Hilton Hotels Corporation, currently is finalizing plans for the introduction of a best price guarantee program early next year so that guests will benefit from a guaranteed best rates program at the Hilton Family of Hotels globally. Hilton International is confident that its customers will welcome the assurance that by booking with Hilton directly they too are guaranteed the best rates.
In addition to Our Best Rates. Guaranteed., benefits of booking online reservations via the Hilton Family websites include: reservations on the brand sites with no booking fees; earning of Hilton HHonors(R) Points & Miles(R); and hotel choices to meet nearly every travel need.
Hilton Hotels Corporation is recognized internationally as a preeminent hospitality company. The company develops, owns, manages or franchises more than 2,100 hotels, resorts and vacation ownership properties. Its portfolio includes many of the world`s best known and most highly regarded hotel brands, including Hilton(R), Conrad(R), Doubletree(R), Embassy Suites Hotels(R), Hampton Inn(R), Hampton Inn & Suites(R), Hilton Garden Inn(R), Hilton Grand Vacations Club(R) and Homewood Suites by Hilton(R). For more information about our company, please visit our corporate website at www.hiltonworldwide.com.
(1) Restrictions apply. Lower rate must be found on a non-Hilton Family booking channel. Claim must be submitted within 24 hours of booking. See hiltonfamily.com for full Terms and Conditions of Our Best Rates. Guaranteed.
The following service marks are owned by Hilton Hospitality, Inc.: Hilton(R), Doubletree(R), Embassy Suites Hotels(R), Hampton Inn(R), Hampton Inn & Suites(R), Hilton Garden Inn(R), Hilton Grand Vacations Club(R) and Homewood Suites by Hilton(R). HHonors(R) and Double Dip(R) are trademarks owned by Hilton HHonors Worldwide LLC. Hilton HHonors membership, earning of Points & Miles(R) and redemption of points are subject to HHonors Terms and Conditions. Conrad(R) is owned by Conrad Hospitality, LLC.


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