Four Seasons Continues to Garner Awards

19th Nov 2003

PRNewswire TORONTO Nov. 18 :

Four Seasons Hotels and Resorts, the world`s leading operator of luxury
hotels, continues to garner unique recognition with the announcement of
this year`s AAA Five Diamond properties. The ratings come on the heels of
the company`s industry-leading results in Mobil Travel Guide`s Five-Star
Awards and Institutional Investor`s annual readers` poll of World`s Best
Nineteen Four Seasons properties and six restaurants won the AAA honour in
2003, including first time winner, Four Seasons Resort and Club Dallas at
Las Colinas. A total of seven Four Seasons properties were among the
recipients of the prestigious Mobil Five-Star Award for 2004, the most
Five- Star Awards granted. And Four Seasons dominated the World`s Best
Hotels list, with 15 properties on the list, more than double of any other
hotel company.
“These honours are amongst the most important accolades in our industry
and to win them consistently speaks to the emphasis we place on providing
our guests with exceptional experiences,” said Wolf Hengst, president,
worldwide hotel operations, Four Seasons Hotels and Resorts. “These
outstanding results recognise the work of Four Seasons staff, for
everything they do to welcome and care for our guests around the world.”

The Methodology
The AAA Five Diamond Awards are based on inspections of North American
hotels made at random by AAA officials. Properties are rated according to
various criteria, in a number of categories including housekeeping and
maintenance, room decor and ambiance, amenities and service.

The Mobil Travel Guide Five-Star Award is reserved for an elite group of
establishments that uphold standards of excellence rated by an independent
network of national culinary and hospitality experts. An awards ceremony
took place on October 22nd in New York to recognize the 30 winning hotels.

“The Mobil Five-Star Award indicates that an establishment is one of the
best in the country and is able to provide a consistently superlative
level of service, quality and ambience,” said Kenneth P. Cohen, ExxonMobil
vice president of public affairs.
Institutional Investor surveyed more than 100 senior financial executives
from 24 countries who spent an average of 65 nights in hotels during the
past year. They were asked to rate hotels they had recently visited on a
scale of one to 100, and the scores were tabulated according to a formula
that assigns greater weight to the responses of the most frequent


Six Four Seasons restaurants have also received AAA Five Diamond Awards.
They include The Restaurant at Four Seasons Hotel Palm Beach; Seasons
Restaurant at Four Seasons Hotel Chicago; Aujourd`hui at Four Seasons
Hotel Boston; Fountain Restaurant at Four Seasons Hotel Philadelphia;
Truffles Restaurant at Four Seasons Hotel Toronto; Reforma 500 at Four
Seasons Hotel Mexico City.

The Mobil Five-Star Award winners included: Four Seasons Hotel Atlanta;
Four Seasons Hotel Boston; Four Seasons Hotel Chicago; Four Seasons Hotel
New York; Four Seasons Hotel San Francisco; The Ritz-Carlton Chicago, a
Four Seasons Hotel; and Four Seasons Resort Palm Beach.

Properties on the World`s Best Hotels include: Four Seasons Ritz Lisbon;
Four Seasons Chicago; Four Seasons Tokyo at Chinzan-so; The Ritz-Carlton
Chicago (A Four Seasons Hotel); Four Seasons George V Paris; Four Seasons
New York; Four Seasons London; Four Seasons Singapore; Four Seasons
Washington; Four Seasons Toronto; Four Seasons Boston; Four Seasons San
Francisco; Four Seasons Sydney; Four Seasons Milan; and The Pierre (a Four
Seasons Hotel).

With a history spanning four decades and a portfolio that extends
worldwide, Four Seasons Hotels and Resorts is the world`s leading operator
of luxury hotels, currently managing 58 properties in 27 countries. Four
Seasons Hotel Miami opened on October 1, 2003, in the heart of the city`s
financial district. Further openings in 2003 will include a resort in
Great Exuma (The Bahamas) and the company`s first mountain resort in
Jackson Hole, Wyoming. Four Seasons continues to grow, with more than 20
projects under construction or development in choice locations around the
world. The company has claimed first position on many prestigious lists.
Recent honours include being named to Fortune magazine`s list of 100 Best
Companies to Work For (for the sixth consecutive year). Information on the
company and its 42 years of achievement in the hospitality industry can be
accessed through the Four Seasons Web site at



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