The Hotel Bah’a del Duque Gran Meliá in Adeje in Tenerife has beaten another 6,000 hotels from all over the world to be awarded the “Holly ‘98” prize as the best hotel in the world by TUI, the largest tour operator in Germany, after an opinion survey amongst their European customers.
The Bah’a del Duque Gran Meliá was named as the best hotel in the world as a result of a questionnaire amongst TUI customers in which they are asked to take into account such aspects as the level of personalised service provided by hotel staff, environmental protection measures, food and beverage quality and variety and the quality of service in general.
The award ceremony for the top 100 hotels was held during a gala dinner in the Schloss Palace in Hannover and was attended by representatives of all of the country’s tourism authorities.
During the ceremony, the top 10 hotels, 4 of which are located in the Canary Islands in Spain, were presented with a sculpture by Kerstin Vorwerk.
The Hotel Bah’a del Duque Gran Meliá, famous for its elegance and unique design, has also received many other awards in recent years, including the Gold Award from the British Tour Operator Thomson in 1995 and 1997, the Agent Travel award as the best resort hotel of 1996 and the Tourism Merit Medal from the Spanish Ministry of Commerce and Tourism in the same year.
In 1997, the hotel achieved third place in the annual TUI Holly awards.
The General Manager of the Bah’a del Duque Gran Meliá, Mr. Francisco Alacaraz commented that the award “represents a tremendous reward for all of those people that, day in day out, do our very best to ensure truly excellent service. In this sense, this sign of recognition from our customers is the finest award we could imagine.”
The Bah’a del Duque Gran Meliá achieved total revenues of 5,566 million pesetas in 1997 with an annual average occupancy of 75.5%.
The hotel is one of 6 that are managed under Sol Meliá‘s top of the range Gran Meliá brand providing deluxe service in exceptional settings, the others being the Gran Meliá Sao Paulo in Brazil, the Gran Meliá Caracas in Venezuela, the Gran Meliá Jakarta in Indonesia, the Gran Meliá Salinas in Lanzarote in Spain and the Gran Meliá Don Pepe in Marbella in Spain.
The Spanish hotel management company Sol Meliá currently operates 245 hotels in 25 countries, 18 of which are in the Canary Islands with a total of 5,697 rooms.