J.D. Power and Associates and Frequent Flyer Magazine have ranked Renaissance Hotels and Resorts highest in guest satisfaction among upscale hotel chains in the U.S. Renaissance, ranked at the top in the 1998 study, now leads the industry in three key areas: check-in, price/value and food and beverage.
This important recognition coincides with the one-year anniversary of Renaissance`s acquisition by Marriott International, Inc., (MAR/NYSE).
Renaissance has a long standing reputation for outstanding service and is very deserving of this special recognition by J.D. Power and Associates and Frequent Flyer, said J.W. Marriott, Jr., chairman and chief executive officer of Marriott International. The Renaissance brand is an excellent addition to the company`s lodging portfolio, and we are committed to building on its success.
Renaissance Hotels and Resorts features 70 distinctive properties in 23 countries, providing upscale accommodations to business, meetings and leisure travelers worldwide. Earlier this year, Renaissance Hotels and Resorts joined Marriott`s award-winning frequent travel program, Marriott Rewards. For reservations and information, contact 1-800-HOTELS-1.