Hilton, one of the world`s most recognized hotel brands, has been recognized as the Best Global Hotel Chain by the readers of Global Finance magazine in the first annual Global Finance Awards.
In order to ensure these awards reflected the real experiences of frequent business travelers, Global Finance conducted two surveys of its 235,000 readers around the world. An e-mail questionnaire, sent to a sample of 10,000 readers, and a questionnaire that appeared in the February 2002 issue of the magazine both asked readers to provide details of their travel preferences and to nominate hotel chains and individual hotels for these awards. Each survey respondent was asked to focus on three factors when making their nominations—safety, cleanliness and convenience.
Strategically located in the world`s major international gateway airports and most major metropolitan city centers, the Hilton collection of full-service hotels and resorts are within easy access to financial and commercial districts, convention facilities and leisure attractions.
Robert E. Dirks, senior vice president - brand management & marketing for Hilton Hotels Corporation, who oversees nearly 250 Hilton full-service hotels and resorts in the U.S., Canada and Mexico, was truly pleased with the results of the survey.
This achievement is testimony to the devotion of our thousands of Hilton team members, who take great pride in providing the very best guest experience possible at a Hilton hotel each and every day, said Dirks. We are pleased that the readers of Global Finance—a distinct group of frequent travelers—have recognized our efforts and achievements, and we look forward to their continued support of the Hilton brand in the months and years ahead.
Mike Ashton, senior vice president - marketing for Hilton International Co., who oversees nearly 240 Hilton hotels in more than 60 countries around the world, was equally impressed with the survey results—especially the regional award recognitions as Best Hotel Chain in Europe and the Middle East/Africa.
We aim to deliver the best possible service to the millions of guests who choose to place their trust in Hilton every year. It`s a responsibility we take very seriously so an award of this type, voted for by the people who use our hotels day in, day out, means a great deal to us, said Mike Ashton. This award is a great motivator for every member of the Hilton team.
Individual hotels in the Hilton Family of Hotels that also received Best Hotel Awards in their respective cities included The Drake Hotel(R) - Chicago, Hilton Istanbul, and the Conrad(R) Hotel Cairo.