Sapient Signs Distribution Agreement with TRX

23rd Dec 2002

today announced it has signed a distribution
agreement with TRX, Inc.,
the premier provider of transaction processing
solutions for the travel industry. 
Sapient`s corporate travel service
ClearTravel(SM), which was launched in November, will customize TRX`s new
RESX(SM) online booking platform and transaction processing system to help
large global corporations streamline their travel management programs and
achieve maximum cost savings.  In addition to delivering a comprehensive
corporate travel agency, ClearTravel provides a corporate travel audit and
Sapient`s Adoption Management program, which is designed to drive sustained
employee use of more efficient online tools and travel policies.

“Unlike traditional travel management companies, which have succeeded in
delivering only incremental cost savings to corporations, ClearTravel is
focused on cutting costs throughout the corporate travel lifecycle - from
decreasing booking and transaction costs to creating more effective travel
reporting and management,” said Michael Shogren, vice president of Sapient`s
travel and hospitality practice.  “We are committed to partnering with
travel innovators to help large corporations realize strategic cost savings,
and are pleased to offer TRX`s industry-leading system for travel booking
and delivery with Sapient`s expertise in large-scale technology
implementation and Adoption Management.”

ClearTravel provides three components that are designed to help clients
optimize their travel management programs for strategic cost savings:
* Corporate Travel Audit - a three-week audit program to identify
opportunities for cost reduction.  Sapient will deliver a roadmap with
strategies, such as streamlining travel planning, decreasing ticket costs,
reducing call center usage, and driving increased value from key supplier
relationships, for achieving maximum return on travel program and technology

* Online Corporate Travel Service - a customized travel management and
reservation system that delivers an easy-to-use, low-cost tool for travel
planning, booking, and expense management.  The system will provide greater
visibility into travel procurement and expenses, enabling companies to cut
transaction costs, improve program compliance, negotiate better supplier
rates, and improve cost controls. 

* Adoption Management - Sapient`s approach to ensuring adoption so
that clients realize a return on their technology investments.  Sapient will
provide a customized communications, support, and measurement strategy
designed to help companies create long-term behavior change and achieve high
employee usage of new travel tools and compliance with corporate travel

“With ClearTravel, Sapient is providing a compelling alternative for
corporations that are frustrated with poor adoption of online travel tools
or insubstantial savings that fail to improve the bottom line,” said TRX
Executive Vice President Steve Reynolds.  “Sapient`s approach to designing
technology around user needs will allow corporations to take full advantage
of the capabilities of the RESX online travel platform.”


Related stories on ITN:

(14/05/2002) TRX Partnership Enables Multi-Platform Travel Industry Integration

(28/02/2002) TRX Unveils New Service for Corporate Agencies.

(13/12/2002) TRX, Gelco to integrate gov`t bookings tools



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